Friday, 30 August 2013

The death of Wearable Smart Devices..?? @movesapp @Fjuul_Mobile

Hi all

Very interesting article by @hamishmckenzie on the subject of using apps (Fjuul and Moves) on our mobile devices to track our movement instead of using Jawbone, Fitbit, Shine or Fuelband.

iPhones app: Fjuul and Moves


The best point for both these apps are that the apps are free and anyone can get into the "tracking" game. If you previously wanted to get into the game you had to shell out 100€ to get either the Jawbone, Fitbits, Shine and Fuelband.

However the battery drain on the iPhones will be the Achilles heel... no-one wants a dead phone at any time of the day or night. Even if these apps are lightweight on the battery that anxiety of having a dead battery would be too much for me.

Updates to @Jawbone UP and Fitbit Flex @FitbitSupport

Hi all

Few updates this week.!

Jawbone released 2.8 that has more control of your food library , streamlined flows around alarms etc and performance enhancements. What is going to be nice to test is the "trouble shooting" on the actual band.?!?!

Meanwhile over at the Fitbit Flex camp the 1.8 updates are really focused to the "social" aspect and include:

Messages with friends improved
Checking out friends profile
Making more new friends

There is am improvement to sleep patterns, graphics and also notifications about the system status - so if the APIs are down.

Will have to test these...

Update to @MisfitWearables Shine - Improved accuracy

Hi all

Misfit Shine received the 1.0.2 update earlier this week that included a MOST welcome improved accuracy for swimming and bike rides.

I had mentioned earlier that the accuracy was waaaaaaaaaaaaaaaaaaay out when it comes to swimming. Within the app it claims that a 25 min swim would give you 1000 points, in reality you got the following:

34 mins = 146 points
42 mins = 171 points

Anyway since the 1.0.2 update a 32 min swim now gives you: 563.

Still not the 1000 points I am after, but a huge improvement from 146..!!

Props to Shine for getting this out, but a few more tweaks to go before you can say this is accurate.

Monday, 26 August 2013

@Jawbone @FitbitSupport @MisfitWearables Features of Up, Shine & Flex

Hi all

Here is a quick summary between the Jawbone Up, Misfits Shine and the Fitbit Flex:

Jawbone UPMisfits ShineFitbit Flex
Catch phraseKnow yourself betterThe world's most elegant physical activity monitorMake fitness a lifestyle with Flex™
Battery duration10 daysChange 3-4 months5 days
Sync connector3.5mm plugBluetooth 4.0 (LE)Bluetooth 4.0 (LE)
Pairable devicesiOS & AndroidiOSiOS / Android, viewer avaliable to WP8
WaterproofWater resistant. Not advise to expose to water for prolong periodsYesYes
Visible indicatorNoYesYes
Activity start / StopYes / YesYes / NoNo / No
Measures sleepYes and deep sleepYes and deep sleepYes and deep sleep
Interfaces with other appsRun keeper, Map my fitness, My fitness pal, Withings, IFTTT, Wello, Notch.Me, Sleepio, Lose it, Carepass, Tictac & GynpackNilLose it, Run keeper, Map my fitness, My fitness pal, Endomondo & Spark people

More stuff in the next post

Sunday, 25 August 2013

@Jawbone @fitbit @MisfitWearables - Let The Games Begin

Hi all

So enough blogging about Customer Services, let's actually start the comparison of these "Wearable Smart Devices":

The three I are testing are the following:

Jawbone Up Since June 2013
Misfit Shine Since July 2013
Fitbit Flex Since August 2012

Short history: Smart devices (Windows Phones, iPhones & Android) are a mass consumer product and have the ability to play music and capture your GPS position. This capability led to a plethora of "Tracking Apps" that monitored positioning info, speed and most offered the ability to measure heart rate. If you have all these you can easily determine the amount of calories burned.

However it is not really advisable to use these apps just to collect calories burned, since running the GPS all day would eat your battery of your device. So how could you capture the basic calories burned data and do in it such a way?

Enter the Wearable a Smart Devices. These are small devices that measure movement, if you can measure movement you can break this down into steps covered, calories burned and sleep.

Each one of the devices I have has its merits and drawbacks. To get you started here is a nice comparison between Jawbone UP and Fitbit Flex:

Comparison: Jawbone UP & Fitbit Flex

Detailed comparisons in the next post

Saturday, 24 August 2013

Look what the postman delivered - Fitbit Flex

Hi all

Now it three in the house.! Got a really good deal on this Fitbit Flex... although it has been "pre-loved" the large strap is unused :-)

Next post will be a comparison

Wednesday, 21 August 2013

Jawbone UP - Customer Services

Hi all

I should be posting about the fantastic Jawbone UP, but I will jump right in and talk about my experience with their customer services team. Since I believe you can always tell a company but how it handles problems.... its not just sell, sell, sell, its should be support, support, support. Especially when you are launching a brand new device.

Anyway the way I wear the small cover on my Jawbone is with the silver side towards the skin. Well after a good few sessions sweating the silver cap started to perish:

So I tweeted out to @Jawbone got a reply to email them and within a few days had a few replacements sent out to me (FedEx!).  The lovely Jawbone customer advocate "Marika" was a pleasure to deal with, she even contacted me after they arrived to make sure I was happy.

...its doesn't take much to make people happy does it..??

Next post will be a review of the Jawbone UP

Misfit Shine - Customer Services

Hi all

Looks like Jawbone UP will have to wait until tomorrow :-) sorry guys.

I thought I should continue my story about shine since two of my customer requests have been attended to.

1. First up was the username fiasco I had. As much as this pains me to say this, it was #User Error. Yes the idiot in front of the app. Won't bore you with the details but I have created the wrong username from my usual one. I usually have a "_" in there but for this time I had a "."

I will eat humble pie and lots of it. Shine customer service rep "Ted", many thanks for letting me know the right username :-)

2. One main grumble I have with Shine is that I believe it is inaccurate when in swim mode.

34 mins = 146 points
42 mins = 171 points

So I tried swimming but not starting any activity and got these results:

Normal mode (swimming) 42 mins = 171 points
Normal mode (swimming) 32 mins = 144 points

In the app it says 25 min swim = 1000 points.

Good news is that Shine customer service rep "Kate" is working on that for me.

I will leave the post there and update in further posts.

Next post will be about the Jawbone UP

Monday, 19 August 2013

Misfit Shine - The honeymoon is over

Hi all

I had planned to have a nice roll out of posts over the next few days, going through both Jawbone UP and Misfit Shine: what was in the box, set up, use, supporting app and general feedback...

...however after only 11 days the Misfit Shine is now a dead piece of metal.

But before any ranting. let's go back a few months.

As soon as read that the Misfit Shine was waterproof and that you could use it for tracking swimming I knew I had to have one. OK, it's only working on iOS - I can handle that. You could have told me it was made out of unobtainium and cost a fortune - I still wanted this "bad boy".!

So order placed and I took delivery on the 7th August from the FedEx guy. All was good, all was very good :-)

Over these past 11 days I have suffered with the Misfit Shine, I will put myself out and say this device is woefully inadequate, in the following areas:

  1. Inaccurate
  2. User Interface (UI)
  3. Software

I will post on each of these areas so you get the full picture.

However all this was eclipsed when this morning when I went to sync my Misfit and it turned out the app on the iPad and logged itself out.

So I went to log in with my credentials only to be informed that my details were incorrect, but that's not a problem as I could retrieve the password. Which you would think would be easy..!!

You receive an email and click on the link that opens a Safari window... and guess what nothing happens. I actually tried this four times and got the same result every time. What do they say about repeating the same action and hoping for a different outcome - Genius?

So I just happen to test it out on the PC and I was taken to one of those "warning pages" where the location is not trusted, obviously Safari was blocking this. So downloaded and installed Chrome and repeated clicking the link. This time I was able to get to the site and then reset my password. Nearly there I thought.

Signing in back into the app I was asked my details and then to sync the Misfit Shine... when I did this I was informed that my device was locked to another account and it had to unlinked. I was nearly in tears at this stage.!

So now I have a completely dead Misfit Shine and if I don't get a reply from their customer service this "bad boy" is going back for a full refund.

I'm not sure how many people are reporting stuff to Misfit, but I logged an email with them on the 16th and got number 25975 and today (18th) logged another with the number 27240, which means in 2 days they got a little over 1200 emails... hopefully not all moaning like me :-)

Real shame this post is a bit negative, but lets hope I get some feedback from Misfit tomorrow.

Next post will be about the Jawbone UP

Saturday, 17 August 2013

Open for business.!

Hi all

Thought I will kick off with an introduction.

I'm Dean, work for Nokia Music and apart from music and sports, I also love to dabble with techiestuff.

I would say the first time all these things (Music + Sports + Gadgets) came together was with Sports Tracker on the Nokia Symbian devices back in the day when Jussi Kaasinen kicked it all off in 2010.

Always been a user and promoter of is service as it was so easy to use: great performance with my Nokia device (Nokia 700) with Music and GPS and just simple to use.

However in the past few years companies and app developers alike have been falling over themselves to develop apps on smart devices. From the heavy weights that support cross platform app: Endomondo, Polar etc. through to the bedroom developer and the simplest of GPS apps.

OK, so I thought I should better check out some of the "New Kids On The Block", but instead of testing just apps (software), I thought lets jump right in and test some of this new fangled hardware.

Yes, I'm talking: Jawbone Up and the MisFit Shine.!

I'll leave the 1st post there and post on the Jawbone Up in the next post. I aim for at least one post a day :-) (lets see how long that lasts LOL...)